EDF - Providing information

Our activities, particularly nuclear, lead to strong expectations amongst our stakeholders: they demand clear information. In France, EDF goes beyond its legal obligations and organizes information meetings on the nuclear power plant sites, which are open to the general public and to interested associations. Through the Local Information Commissions, the representatives of public authorities meet the relevant social and economic players, associations, and local bodies to debate social and environmental questions.

Listening is the first step to effective dialogue. Satisfaction surveys are one the fundamental tools we use to better understand our customers' expectations. We also maintain close links with a wide range of associations and NGOs.